Ammonoosuc Community Health Services, Inc.

ACHS Earns National Recognition for Patient-Centered Care

February 27 2013 - Press Release

WASHINGTON, DC – The National Committee for Quality Assurance (NCQA) announced that Ammonoosuc Community Health Services’ (ACHS) Littleton care deliver site has once again received the highest level (III) of recognition from the Patient-Centered Medical Home (PCMH) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.

The patient-centered medical home is a model of care emphasizing care coordination and communication to transform primary care into “what patients want it to be.” Research shows that medical homes can lead to higher quality and lower costs, and improve patients’ and providers’ reported experiences of care. The PCMH identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits. Each patient’s care is tended to by clinician-led care teams who provide for all the patient’s health care needs and coordinate treatments across the health care system. Medical home clinicians demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems.

“The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients,” said NCQA President Margaret E. O’Kane. PCMH Recognition shows that ACHS-Littleton has the tools, systems and resources to provide their patients with the right care at the right time.”

To receive recognition, which is valid for three years, ACHS demonstrated the ability to meet the program’s key elements characteristic of the medical home which are also aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

ACHS met key program components such as responsive care management techniques with an emphasis on preventive care and use of evidence-based guidelines to treat chronic conditions.

NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s performance measurement tool is the most widely used in health care.
In response to this recognition, Teresa Brooks, ACHS’ Director of Patient Services stated, “I am delighted that the efforts of our entire organization have resulted in National Recognition demonstrating that ACHS provides the highest level of patient-centered primary preventive healthcare. Over time, this model holds significant promise for reduced costs and better health care quality.”